PRIVACY POLICY
Privacy Policy
Last Updated: September 7, 2026
Welcome to shop.memanohar.com (“Website”, “Store”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our Website, place an order, make a purchase, contact us, or otherwise use our services.
By accessing or using shop.memanohar.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect certain information when you use our Website or purchase our products.
A. Personal Information
Depending on how you interact with our Website, we may collect:
- Full name
- Mobile/telephone number
- Email address
- Billing address
- Shipping/delivery address
- City, state, PIN/postal code, and country
- Order and purchase details
- Information provided when contacting customer support
- Any other information you voluntarily provide to us
B. Payment Information
Payments may be processed through third-party payment service providers.
We generally do not directly store your complete debit card, credit card, banking, UPI, or other payment credentials on our servers. Payment information may be collected and processed by the applicable payment gateway or financial service provider according to its own privacy policy and security practices.
C. Technical and Usage Information
When you visit our Website, certain technical information may be automatically collected, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General usage and interaction information
This information may be used for security, analytics, troubleshooting, and improving our Website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Deliver products to you
- Process payments and transactions
- Provide order confirmations and updates
- Communicate with you regarding your orders
- Handle returns, replacements, refunds, and customer support requests
- Respond to your questions and enquiries
- Improve our products, services, Website, and customer experience
- Maintain Website security and prevent fraud, abuse, or unauthorized activity
- Analyze Website usage and performance
- Comply with applicable laws, regulations, and legal requirements
- Send promotional or marketing communications where permitted and where applicable
- Perform other legitimate business purposes related to operating our Store
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide a better browsing experience.
Cookies may help us:
- Keep the Website functioning properly
- Remember certain preferences
- Understand how visitors use our Website
- Improve Website performance
- Analyze traffic and usage
- Support relevant features and services
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.
4. Sharing of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted third parties when required to operate our Store and provide services to you, including:
- Payment gateways and payment service providers
- Shipping and courier partners
- E-commerce and Website service providers
- Hosting and cloud service providers
- Analytics and technology providers
- Customer support and communication service providers
- Professional advisors, where necessary
- Government authorities, regulators, courts, or law-enforcement agencies when required by law
We only intend to share information that is reasonably necessary for the relevant purpose.
5. Payment Security
Payments made through our Website may be processed by third-party payment providers.
We do not request or ask customers to share sensitive payment credentials such as ATM PINs, CVV numbers, passwords, or OTPs through email, WhatsApp, telephone calls, or other communication channels.
You should never share your OTP, PIN, password, or other confidential payment credentials with anyone claiming to represent shop.memanohar.com.
6. Shipping and Delivery
To fulfill your order, we may provide necessary customer information, such as your name, phone number, and delivery address, to shipping or courier partners.
Such information is shared only to the extent reasonably necessary for delivery and related services.
7. Returns, Replacements and Refunds
If you request a return, replacement, exchange, or refund, we may use the information associated with your order to verify the purchase and process your request.
Additional information may be requested where reasonably necessary to investigate an issue, process a replacement, or complete a refund.
8. Communications
We may contact you through email, SMS, phone calls, WhatsApp, or other available communication methods regarding:
- Order confirmation
- Payment status
- Shipping and delivery
- Returns or replacements
- Refunds
- Customer support
- Important Website or service-related notices
Where permitted by applicable law, we may also send promotional communications.
You may opt out of promotional communications where an appropriate unsubscribe or opt-out mechanism is provided.
Please note that transactional or service-related communications may still be sent when necessary to complete or support your order.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Managing returns, replacements, and refunds
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud and misuse
- Complying with legal, tax, accounting, and regulatory obligations
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. Third-Party Websites and Services
Our Website may contain links to or integrations with third-party websites, applications, payment providers, social media platforms, shipping services, or other services.
We are not responsible for the privacy practices, security, content, or policies of third-party services.
We recommend reviewing the privacy policies of those third parties before providing them with personal information.
12. Children’s Privacy
Our Website is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
13. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, which may include the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Withdraw consent where processing is based on consent
- Raise concerns regarding the handling of your personal information
- Request information about how your personal information is processed
Some requests may be subject to verification and applicable legal limitations.
To exercise an applicable privacy right, please contact us using the details provided below.
14. Accuracy of Information
You are responsible for providing accurate and up-to-date information when placing an order or communicating with us.
If any information you provide changes, please contact us or update your information where such functionality is available.
15. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, Website features, technology, or applicable laws and regulations.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
16. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our Website.
Website: shop.memanohar.com
Contact: Please use the contact information provided on the Website’s Contact Us page.
17. Consent
By using shop.memanohar.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.
Note: This Privacy Policy is intended as a general e-commerce privacy policy and should be reviewed and customized according to the actual payment gateways, shipping providers, analytics tools, marketing tools, cookies, business structure, and applicable laws used by shop.memanohar.com.
